Administration
Diversity Management
Purpose: To equip participants with the skills to strategically manage diversity within the workplace.
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Excellent Customer Service For Frontline Staff
Purpose: This course is aimed at public sector officials who have direct and indirect contact with customers. The course offers an interactive opportunity for participants to develop the required competencies to deliver quality customer service in line with government’s Batho Pele focus.
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Implementing the Promotion of Administrative Justice Act
Purpose: The purpose of the course on Implementing the Promotion of Administrative Justice Act (PAJA) is to guide managers and decision makers in the public sector on the requirements for arriving at lawful, reasonable and procedurally fair decisions and written reasons.
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Gender Mainstreaming
Purpose: This programme seeks to enable participants to integrate gender considerations into their daily planning activities across all levels of the public sector. The programme conveys best practices, strategies and tools for integrating a gender perspective in all aspects of the department, as well as the capacity to translate global political commitments into practice.
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Promoting Anti-Corruption in the Public Service
Purpose: This course is intended for capacity building of all employees in the public sector, including those who perform anti-corruption duties in senior, middle and junior management positions.
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Anti-Corruption Training for Practitioners
Purpose: To build the capacity of anti-corruption practitioners within the Public Service. Anti-corruption practitioners will use critical thinking and reflection to customise an anti-corruption strategy at operational level for a public sector component. In addition, the design and development of the customised anti-corruption programmes and implementation plans will take into account the transformation agenda and strategic objectives of the Public Service.
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Ethics Management for Local Government
Purpose: This course provides a basic overview of how to manage ethics within municipalities. The course is designed to assist municipal officials who play a role in ethics management and corruption prevention in ensuring high standards of professionalism within their organisation.
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Project Khaedu
Purpose: President Zuma referred to 2010 as a year of action in his State of the Nation Address and said:
‘The defining feature of this administration will be that it knows where people live, understands their needs, and responds faster.’
Service delivery remains one of the major challenges facing national, provincial and local governments. Following the introduction of the Whitepaper on Public Service Transformation, a study undertaken in 2003 found that the Batho Pele principles which are meant to put people first, are still viewed as something outside of a manager’s scope of responsibility. Cabinet therefore decided that all members of the Senior Management Service must, during every performance review cycle, visit the coalface of service delivery and participate in activities to find solutions to service delivery challenges at key government sites.
Project Khaedu has been designed to prepare managers for these visits to service delivery points. “Khaedu” means “challenge” in Tshi-Venda, and Project Khaedu has been designed as an action learning programme to empower managers, through various processes of learning reinforcement and practice, to bring about change within their own area of operational control.
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Project Khaedu – Field Assignment
Purpose: President Zuma referred to 2010 as a year of action in his State of the Nation Address and said:
‘The defining feature of this administration will be that it knows where people live, understands their needs, and responds faster.’
Service delivery remains one of the major challenges facing national, provincial and local governments. Following the introduction of the Whitepaper on Public Service Transformation, a study undertaken in 2003 found that the Batho Pele principles which are meant to put people first, are still viewed as something outside of a manager’s scope of responsibility. Cabinet therefore decided that all members of the Senior Management Service must, during every performance review cycle, visit the coalface of service delivery and participate in activities to find solutions to service delivery challenges at key government sites.
Project Khaedu has been designed to prepare managers for these visits to service delivery points. “Khaedu” means “challenge” in Tshi-Venda, and Project Khaedu has been designed as an action learning programme to empower managers, through various processes of learning reinforcement and practice, to bring about change within their own area of operational control.
Read more…
Ethics and Integrity Management : Workshop for Ethics Officers (as wells as other officials)
Purpose: The purpose of this workshop is to promote ethical behaviour in the Public Sector, to prevent unethical conduct, fraud and corruption, and to support ethics and integrity management and anti-corruption. The Constitution requires a high standard of professional ethics in the Public Sector. This means that Public Administration must be governed by the democratic values and principles as well as the standards for professional ethics enshrined in the Constitution.Challenges arise when public officials experience ethical dilemmas.Ethical conduct and organisational integrity are key to eradicate fraud and corruption in the public service. It is therefore imperative to implement a programme that will equip public officials with the skills and competencies to make ethical decisions, to develop organisational integrity, prevent fraud and combat corruption in the Public Sector.
Read more…
Anti-Discrimination: Anti-Racism/Diversity Management/Gender Workshop
Purpose:
Purpose: To equip participants with the skills to strategically manage diversity within the workplace.
Read more…
Excellent Customer Service For Frontline Staff
Purpose: This course is aimed at public sector officials who have direct and indirect contact with customers. The course offers an interactive opportunity for participants to develop the required competencies to deliver quality customer service in line with government’s Batho Pele focus.
Read more…
Implementing the Promotion of Administrative Justice Act
Purpose: The purpose of the course on Implementing the Promotion of Administrative Justice Act (PAJA) is to guide managers and decision makers in the public sector on the requirements for arriving at lawful, reasonable and procedurally fair decisions and written reasons.
Read more…
Gender Mainstreaming
Purpose: This programme seeks to enable participants to integrate gender considerations into their daily planning activities across all levels of the public sector. The programme conveys best practices, strategies and tools for integrating a gender perspective in all aspects of the department, as well as the capacity to translate global political commitments into practice.
Read more…
Promoting Anti-Corruption in the Public Service
Purpose: This course is intended for capacity building of all employees in the public sector, including those who perform anti-corruption duties in senior, middle and junior management positions.
Read more…
Anti-Corruption Training for Practitioners
Purpose: To build the capacity of anti-corruption practitioners within the Public Service. Anti-corruption practitioners will use critical thinking and reflection to customise an anti-corruption strategy at operational level for a public sector component. In addition, the design and development of the customised anti-corruption programmes and implementation plans will take into account the transformation agenda and strategic objectives of the Public Service.
Read more…
Ethics Management for Local Government
Purpose: This course provides a basic overview of how to manage ethics within municipalities. The course is designed to assist municipal officials who play a role in ethics management and corruption prevention in ensuring high standards of professionalism within their organisation.
Read more…
Project Khaedu
Purpose: President Zuma referred to 2010 as a year of action in his State of the Nation Address and said:
‘The defining feature of this administration will be that it knows where people live, understands their needs, and responds faster.’
Service delivery remains one of the major challenges facing national, provincial and local governments. Following the introduction of the Whitepaper on Public Service Transformation, a study undertaken in 2003 found that the Batho Pele principles which are meant to put people first, are still viewed as something outside of a manager’s scope of responsibility. Cabinet therefore decided that all members of the Senior Management Service must, during every performance review cycle, visit the coalface of service delivery and participate in activities to find solutions to service delivery challenges at key government sites.
Project Khaedu has been designed to prepare managers for these visits to service delivery points. “Khaedu” means “challenge” in Tshi-Venda, and Project Khaedu has been designed as an action learning programme to empower managers, through various processes of learning reinforcement and practice, to bring about change within their own area of operational control.
Read more…
Project Khaedu – Field Assignment
Purpose: President Zuma referred to 2010 as a year of action in his State of the Nation Address and said:
‘The defining feature of this administration will be that it knows where people live, understands their needs, and responds faster.’
Service delivery remains one of the major challenges facing national, provincial and local governments. Following the introduction of the Whitepaper on Public Service Transformation, a study undertaken in 2003 found that the Batho Pele principles which are meant to put people first, are still viewed as something outside of a manager’s scope of responsibility. Cabinet therefore decided that all members of the Senior Management Service must, during every performance review cycle, visit the coalface of service delivery and participate in activities to find solutions to service delivery challenges at key government sites.
Project Khaedu has been designed to prepare managers for these visits to service delivery points. “Khaedu” means “challenge” in Tshi-Venda, and Project Khaedu has been designed as an action learning programme to empower managers, through various processes of learning reinforcement and practice, to bring about change within their own area of operational control.
Read more…
Ethics and Integrity Management : Workshop for Ethics Officers (as wells as other officials)
Purpose: The purpose of this workshop is to promote ethical behaviour in the Public Sector, to prevent unethical conduct, fraud and corruption, and to support ethics and integrity management and anti-corruption. The Constitution requires a high standard of professional ethics in the Public Sector. This means that Public Administration must be governed by the democratic values and principles as well as the standards for professional ethics enshrined in the Constitution.Challenges arise when public officials experience ethical dilemmas.Ethical conduct and organisational integrity are key to eradicate fraud and corruption in the public service. It is therefore imperative to implement a programme that will equip public officials with the skills and competencies to make ethical decisions, to develop organisational integrity, prevent fraud and combat corruption in the Public Sector.
Read more…
Anti-Discrimination: Anti-Racism/Diversity Management/Gender Workshop
Purpose:
- To develop values and attitudes of Public Servants that are consistent with those of government;
- To eradicate unjust and discriminatory conduct in public management and administration in service delivery to citizens;
- To work towards a society free from racism and sexism, xenophobia, discrimination against people with disabilities and where there is respect for human dignity, equality and everyone enjoys the freedoms and human rights entrenched in the constitution.
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Understanding Government Communication: Workshop
Purpose: Strategic Importance of Communication
Cabinet took a decision that communications should be recognised as a strategic element in service delivery by government to ensure the optimal functioning of government communications systems and the coordinating forums. Government communication is a strategic and planned process aimed at ensuring effective dialogue between government & communities. It serves to provide people with information which they can use to improve their lives, based on their needs; encourages people to participate in shaping the policies of government and keeping people informed of programmes & progress in implementing them.
About the course
The course explores key aspects of government communications through an interactive teaching and learning approach. Its approach is holistic, covering all issues unique to public policy and development. The course will also be able to cover working in a political environment, change communication, crisis and emergency communication, relationships influence and leadership in government communication, communication planning and manage and disseminate information within the environment with targeted audiences.
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Wamkelikile Induction new SMS
Purpose:
- Welcome new senior managers into the public service.
- Enable senior managers to understand their personal values in relation to those set out in the Constitution.
- Provide an overview of how Government works, inter-governmental relations and social partnerships.
- Ensure that senior managers understand the challenges Government faces, its vision for development and its key programmes.
- Allow senior managers to get to know their department, its structures and services.
- Introduce senior managers to senior management work procedures, performance management, planning systems, financial management, and communication and reporting.
- Empower senior managers to understand their rights and obligations as employees.
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Breaking Barriers to Entry (BB2E)
Purpose: The purpose of Breaking Barriers to Entry into Public Service is to prepare the graduate to access employment opportunities in the public service. The orientation programme is underpinned by values and principles found in Chapter 10 of the Constitution of the Republic of South Africa, 1996. It is aimed at orientating learners to the public service, how the public service is organised and the way the public service functions.