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Our Impact Statement
Improved organisational performance in public sector institutions through education, training and development
Our Mandate
The NSG delivers quality education, training and development interventions that are relevant to the needs of the public sector. Our ETD interventions target: Cadet and Foundational Development, Middle Management Development, Senior Management and Professional Development; and Executive Management & Leadership Development offering programmes in Leadership, Administration, Management and Induction. These four areas are carefully selected to respond to the needs of leadership, managers and to induct new entrants and prospective entrants into the public service. The NSG also works with the African Management Development Institutes’ Network (AMDIN) to build and promote democratic governance and developmental public administration on the African continent. AMDIN comprises all Management Development Institutes whose countries are member states of the African Union. In keeping with South Africa’s foreign policy, the NSG also participates in global knowledge exchange networks with partners in the global north and global south in advancement of democratic governance and developmental public administration.
The NSG uses a hybrid model of training that employs the use of in-house trainers as well as contracted parties such as higher education institutions and former senior public servants and leadership. The NSG is required to collaborate with various partners in the public and private sector to ensure that its ETD interventions are of high quality, relevant and reaches all public servants at the right time and place. The NSG advances ETD in partnership with HEIs and other Management Development Institutes in South Africa, Africa and around the world harnessing technical expertise and experiences from different countries in a globalised world with a common future. Our interventions involve classroom based learning, practice based learning, seminars, student exchanges and dialogue with actors in the public and private sector. Our work is also enabled by various development partners who have and continue to generously support the work of the NSG.
An Ethical and Capable Public Sector in Service of the People.
To Empower Public Servants to be Responsive to Citizen Needs and Government Priorities, through Education, Training and Development interventions More Information.

Three core values that define the NSG. These are learn, serve  and grow

Capacity for Learning is an essential foundation for South Africa’s future development, and this value will find expression in the NSG. The NSG assists public organisations to continuously improve outcomes and impact by institutionalising effective and reliable learning. As the ultimate purpose of all the NSG’s learning and development programmes and services is improved performance of public sector institutions, there will be an organisational development focus in every aspect of design, development and delivery ensuring that capacity issues are approached holistically, developmentally and systematically.

With learning there is Growth. The content of learning and development will be socially and politically progressive, national in character but supported by and reflective of the needs and challenges of local contexts. Learning programmes are designed to be dynamic and developmental; they ensure that public servants are able to access relevant knowledge and develop critical, reflective, analytical and problem solving skills that will enable them to be responsive to the needs and demands that confront the public sector. The NSG’s research and knowledge management support services ensures that public servants will be able to contribute to the ongoing development of policy-relevant knowledge through their own learning and development process.

Serving and a professional, responsive service-orientation are central to a developmental state. The NSG will emphasise partnerships, consultation and engagement in the development of a national Learning and Development Strategy,

with the objective of developing collective leadership for a uniform professional and capable public service, imbued with a culture and ethos of service. The NSG will be grounded in the democratic ethos and values of the South African Constitution and contribute to institutionalising the values and principles of public service it outlines.
These include the following:

  • Professional
  • Respectful
  • Ethical
  • Innovative
  • Integrity
The work of the NSG will be shaped by the following foundational values.

  • Lead by example
  • Achieve excellence through collaboration
  • Innovate continuously
  • Flexible, responsive and needs-driven services
Batho Pele hotline: 0860 428 392
Anti-Corruption hotline: 0800 023 456