Project Khaedu – Field Assignment

Purpose

President Zuma referred to 2010 as a year of action in his State of the Nation Address and said:

‘The defining feature of this administration will be that it knows where people live, understands their needs, and responds faster.’

Service delivery remains one of the major challenges facing national, provincial and local governments. Following the introduction of the Whitepaper on Public Service Transformation, a study undertaken in 2003 found that the Batho Pele principles which are meant to put people first, are still viewed as something outside of a manager’s scope of responsibility.  Cabinet therefore decided that all members of the Senior Management Service must, during every performance review cycle, visit the coalface of service delivery and participate in activities to find solutions to service delivery challenges at key government sites.

Project Khaedu has been designed to prepare managers for these visits to service delivery points.  “Khaedu” means “challenge” in Tshi-Venda, and Project Khaedu has been designed as an action learning programme to empower managers, through various processes of learning reinforcement and practice, to bring about change within their own area of operational control.

Target Group

The programme is available to all
middle and senior managers in the public sector across national, provincial and
local government departments.

Minimum Requirements for Enrolment

• Attended the Core Skills or Methods and Perspectives
  module of Project Khaedu.

Learning Outcomes

During the
second 5-day session, managers visit service delivery points where they will be
required to apply what they have learnt during the methods and perspective
module.

Note: A learner may be required to attend
the Field Assignment session outside of their own work environment, away from their
normal place of work, or outside their province.

The course framework can be illustrated as follows:

Accreditation

n/a

Duration

This module is presented over (5) working days.