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The purpose of this course is to enable learners to understand and effectively develop and implement Human Resource policies in their workplace. It will also enhance service delivery as standards for performance will be clear.

Target Group

This course will be beneficial to Human Resource Practitioners and Managers in the Public Service, as well as persons performing an administrative support or policy development and implementation function in their department.

Minimum Requirements for Enrollment

Learners enrolling for this course are in possession of a post-matric certificate and/or relevant work experience in Human Resources.
Pre-course work
In preparation for the course learners are required to complete the following actions, prior to attendance of the course.
Action 1: Pre-attendance Activity: Learners are required to complete the Pre-attendance Activity as part of their preparation for the course. The Pre-attendance Activity will sent (e-mailed) to accepted learners two (2) weeks prior to the commencement of the course. In addition, learners are required to read through their departmental policies and procedures.
Action 2: Questions: Bring your questions and challenges around Human Resource Policy Development with you to the course as this will assist you in relating new knowledge and skills to the workplace.
NOTE: Learners must notify their supervisor/manager in order for him/her to support you on this journey. In so doing they will be able to successfully complete this course and take the learning back to their workplace. To this end the availability of time, resources and an enabling environment will benefit both learners and their department.

Learning Outcomes

By the end of this course participants should be able to:

  • Define and analyse the context of Human Resource Management Policy Development in the Public Service.
  • Develop a Human Resource policy in your own environment.
  • Implement, monitor and review polices within your own environment.


This is a non-credit bearing course. After successful completion of the course, participants will receive a Certificate of Attendance.

Unit Standard ID Code NQF Level Credits
 None  HR 242  0  0

Assessment Approach

The course follows an integrated assessment approach comprising:

  • Pre-course Assignment,
  • Formative Assessment activities which include workplace based activities to apply knowledge and skills gained during the course.


This course is presented over three (3) working days.