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There is a need to support the professional development of individuals at various management levels in the Public Service. Through better equipped mentors, new entrants to the Public Service and less experienced officials (mentees) will be enabled to perform optimally and contribute towards improved service delivery. This course will also support other initiatives such as the Internship Programme and the Mentorship Programme.

Target Group

This course is intended for managers in the Public Service who have mentees assigned to them, those who are interested in becoming a mentor, and those who have the responsibility to establish and maintain a Mentorship Programme in their organisations. In particular, the course will develop the skills and competencies of mentors.

Minimum Requirements for Enrolment

It is assumed that learners enrolling for this course are competent in Communication as well as Mathematical and Financial Literacy at NQF level 4, which is equivalent to the Senior Certificate (Grade 12). For members of the Senior Management Service, the course is appropriately facilitated at an executive level.

Learning Outcomes

On completion of this course, the learner will be able to apply the skills and techniques required of a dynamic mentor.


This is a credit-bearing course aligned to the following unit standard: 114215: Mentor a colleague to enhance the individual’s knowledge, skills, values and attitudes in a selected career path pitched at NQF Level 4 with 3 Credits.

 Unit Standard ID  Title
   NQF Level      Credits
 114215 Mentor a colleague to enhance the individual’s knowledge,skills, values and attitudes in a selected career path.  4  3


Assessment Approach

There are formative activities during attendance and a summative assessment

(Portfolio of Evidence). A Certificate of Competence is issued upon successful completion of the course.


This course is presented over three (3) working days.